Assistive Listening Devices (ALD’s) are available at all four Guest Services locations (by Sections 104, 123, 417 & 448.) Fans will be asked to leave a valid driver’s license or other form of identification when the ALD is checked out.
The University of Phoenix Stadium is equipped to offer open captioning for our patrons. Open captioning is automatically provided at the Stadium for larger sporting events that utilize the stadium’s public address system, including all Arizona Cardinals games and sporting events larger than 15,000 attendees. For smaller sporting events that utilize the public address system, captioning is available on request by contacting our Guest Services Department. Requests should be made a minimum of two (2) weeks prior to the event. To request accommodations or for any questions regarding accommodations, including captioning, call 623-433-7139 or email mgabel@universityofphoenixstadium.com. We are here to help.
All Sportsman's Park carparks and other Cardinals game day parking lots have signed disabled parking spots over 2,000 in all. Vehicles must have a valid Cardinals parking hangtag to enter these parking areas. Please contact the Arizona Cardinals Box Office at (602) 379-0102 for more information. For mega events, including the Tostitos Fiesta Bowl, please contact the respective organization in charge of the event.
Disabled seating is located on all three concourses at University of Phoenix Stadium, including all lofts and field boxes. All levels can be accessed by the elevators located near the five stadium entrance locations. One power outlet is available at each disabled seating platform for the use of guests with electric wheelchairs and other medical equipment.
There are 77 restrooms located throughout University of Phoenix Stadium. All men, women and family restrooms are ADA accessible and equipped with a baby-changing table. Please ask any staff member for directions to the closest restroom.
University of Phoenix Stadium is happy to make arrangements for interpretive services for our hearing impaired guests. Interpreters can be arranged by contacting our Guest Services Department at 623-433-7120. Requests should be made a minimum of two (2) weeks prior to the event.
The University of Phoenix Stadium is pleased to provide appropriate wheelchair assistance for mobility impaired guests. Wheelchair assistance is available to guests once they have entered the stadium. It is scheduled on a first-come, first-served, basis. Requests for wheelchair assistance can be made by asking a stadium staff member or by visiting a Guest Services Booth. University of Phoenix Stadium will provide wheelchairs, and a staff member to escort guests to their seats, but it is requested that mobility impaired patrons be accompanied by another adult in their party. Upon arrival at the seating location, guests are required to surrender wheelchairs to stadium staff. Stadium provided wheelchairs may not be used as temporary seating for events, as they are needed for use by other mobility impaired guests. To make arrangements for post-event wheelchair assistance, guests are asked to fill out a Wheelchair Escort Request Form stating their desired pick up time and location. Wheelchair Escort Forms are available at all stadium Guest Services Booths. When exiting the stadium guests will be brought to the exterior glass doors on the stadium's main concourse level. All requests for wheelchair escorts are accommodated on a first-come, first-served, basis. A short wait time may be required.
